How can we help you?

How does PicLumen protect my personal information?

PicLumen uses advanced security measures to protect your personal information. All data is encrypted, and strict privacy policies are in place to ensure your data is safe and secure.If you have any concerns, please check our privacy policy, or contact us at service@piclumen.com.

How do I report a bug or issue about PicLumen’s AI image generator?

To report a bug, go to the “Contact Us” page and send us your message to service@piclumen.com. We’d appreciate it so much if you provide detailed information about the issue, including screenshots if possible, to help the support team resolve it quickly.

What browsers are compatible with PicLumen?

PicLumen is compatible with most modern browsers, including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. Ensure your browser is up to date for the best experience.

How can I contact customer support?

You can contact customer support by click “Contact Us” on the PicLumen website. You can also reach out via the provided email.

What should I do if the image generation fails?

If image generation fails, please consider the following potential issues and solutions: Incorrect or Insufficient Prompts: Unstable or Disconnected Network: Incompatible Model for the Desired Style: Suboptimal Model Parameters: If you still can’t generate a desired image after checked the problems above, please send your problems with details to us at service@piclumen.com.

How do I create an account on PicLumen?

To create an account, visit the PicLumen website, click on the “Sign Up” button, and fill out the registration form with your email and desired password.Or you can simply sign up with your Gmail.

Can I edit my prompt after generating an image?

Yes. If you are not satisfied with the generated image, you can edit your prompt and generate a new AI image based on the updated prompt.

Is there a tutorial available for new users?

Yes, PicLumen offers tutorials for new users that guides them through the process of creating their first AI image and explains the available features of PicLumen AI image generator.

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