How can we help you?

  • PicLumen Community Guideline

    PicLumen is committed to establishing a set of reasonable community guidelines that outline the types of content suitable for generation on PicLumen. Our community guidelines are continuously updated and maintained, primarily based on the evolving landscape of AI development. The guiding principles of PicLumen’s community are as follows:

    No Harm: All generated content must be devoid of malicious intent and refrain from causing any harm or nagative impact.

    SFW Only: Content generation is restricted to materials deemed safe for work (SFW).

    Respect Each Other:The community is built on mutual respect for every creator.

    We enforce these community guidelines using a combination of human reviewers and machine learning, applying them equally to everyone—regardless of the subject matter or the creator’s background, political views, stance, or affiliations. Our policies aim to make PicLumen a safer community while still granting creators full freedom within safe boundaries.

  • What other actions can I do with PicLumen besides image generation?

    PicLumen is not only an image generator, but we also provide image editing tools in addition to the basic text-to-image and image-to-image functions: background remover, AI replacer, AI image extender, image colorizer, image upscaler. You can find all the features in our studio.

  • Can I set advanced parameters when using the FLUX model in PicLumen?

    At this time, the FLUX model does not support manual adjustment of advanced parameters and using image-to-image generation function. FLUX.1-schnell is a text-to-image-based, open-source model developed by Black Forest Labs, so the functions for our autonomous models cannot be connected to it yet.

  • Does PicLumen provide an API for developers?

    Currently, PicLumen does not offer an API for developers. However, we are considering adding this feature in the future. Stay tuned to our website for updates regarding new features and API availability.

  • Does PicLumen generate inappropriate or NSFW images?

    We’re not sure NSFW content meets our community guidelines. The ability to display NSFW images is still under debate in some countries. To prevent minors from accessing inappropriate content, PicLumen temporarily blocks all NSFW content.

  • What should I do if I encounter lag when generating images?

    If you experience lag or slow generation speeds, you can try the following steps:

    Refresh the page or restart your browser.

    Ensure your internet connection is stable.

    Clear your browser cache and try again.

    Additionally, PicLumen offers two generation modes, which may makes you feel lag when the mode changes:

    Fast Mode: For paid subscribers using Lumens, images are generated quickly, ensuring an efficient workflow. Also, free users can enjoy daily 10 Lumens generations with fast mode.

    Relax Mode: Available for free users or when Lumens are depleted. This mode is slower but still allows image creation.

    To enjoy the benefits of Fast Mode, consider subscribing to one of our affordable plans starting at just $3.0/month (or $2.4/month for Yearly Plan). If the issue persists, please contact the PicLumen customer service team, and we will assist you promptly.

  • Can I use the AI images for commercial purposes?

    Yes, you can use images generated by PicLumen for both personal and commercial purposes. However, there are a few important points to note:

    Using Your Own Generated Images

    You can only use images generated by yourself for commercial purposes. Public images generated by others can be used as references but cannot be directly used for commercial purposes.

    Responsibility for Legal Use

    Users are responsible for ensuring that their use of generated images does not infringe upon the rights of others. PicLumen does not claim ownership of the generated images and does not provide any warranty or guarantee regarding the originality or legality of the images for commercial use. Users are encouraged to review the relevant local laws and regulations applicable to their intended use of the images.

    Prohibited Uses

    You may not use PicLumen’s service for the following:

    In any way that violates any applicable national, federal, state, local or international law or regulation; Click to read more

  • Is PicLumen’s AI image generator free to use?

    Yes, PicLumen offers a free basic plan that includes 10 Lumens per day. Even after your Lumens are used up, you can continue creating images for free in Relax Mode using PicLumen Models. In Relax Mode, non-members can generate up to 20 images per day.

    If you need more advanced features, faster generation, or higher usage limits, subscription plans are available to enhance your experience.

  • How does PicLumen’s AI image generator work?

    PicLumen’s AI image generator combines multiple advanced algorithms to create high-quality visuals. It supports text-to-image generation, where users can describe their vision in words, and image-to-image transformation, which allows users to upload a reference image for enhanced customization. Powered by fine-tuned models, our AI image generator excels at creating diverse styles and intricate details.

  • Do I need an account to use PicLumen?

    Yes, you need to create an account to access PicLumen. Signing up allows you to use its AI video and image generation features, manage your creations, and enjoy a more personalized experience.

  • Can I request new features or improvements?

    Yes, PicLumen welcomes user feedback and suggestions for new features. Visit the “Contact Us” page on the website to submit your ideas and help improve our platform.

  • Is there a mobile app for PicLumen AI image and video generator?

    Yes, PicLumen offers mobile apps for both iOS and Android devices. You can create AI images and AI videos directly on your phone, making it easy to produce content anytime, anywhere.

  • Are there any restrictions on the content I can generate?

    Yes, PicLumen has guidelines to prevent the generation of inappropriate or harmful AI images. Ensure your prompts adhere to the community standards and terms of service.

  • How does PicLumen protect my personal information?

    PicLumen uses advanced security measures to protect your personal information. All data is encrypted, and strict privacy policies are in place to ensure your data is safe and secure.If you have any concerns, please check our privacy policy, or contact us at service@piclumen.com.

  • How do I report a bug or issue?

    To report a bug, go to the “Contact Us” page and send us your message to service@piclumen.com. We’d appreciate it so much if you provide detailed information about the issue, including screenshots if possible, to help the support team resolve it quickly.

  • What browsers are compatible with PicLumen?

    PicLumen is compatible with most modern browsers, including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. Ensure your browser is up to date for the best experience.

  • How can I contact customer support?

    You can contact customer support by click “Contact Us” on the PicLumen website. You can also reach out via the provided email.

  • What should I do if the image generation fails?

    If image generation fails, please consider the following potential issues and solutions:

    Incorrect or insufficient prompts: Make sure your prompts are clear, include all necessary details, and simplify them if needed for better AI understanding.

    Unstable or disconnected network: Check that your internet connection is stable, reconnect if necessary, and try generating the image again.

    Incompatible model for the desired style: Select a model that matches your desired style and experiment with different models to achieve better results.

    Important Note: If image generation fails, your Lumens will not be deducted, ensuring you are only charged for successful creations.

    If you still experience issues after trying these solutions, please contact us at service@piclumen.com, and we will assist you promptly.

  • How do I create an account on PicLumen?

    Creating an account on PicLumen is quick and easy:

    Click the “Start For Free” button in the top-right corner of the new homepage.

    Choose your preferred sign-up method: you can register using your email and password, or sign in with your Google or Apple account.

    Once completed, you’ll be ready to start creating AI images and videos right away.

  • Is there a tutorial available for new users?

    Yes, PicLumen provides beginner-friendly tutorials that guide you step by step through creating your first AI video or AI image, while also introducing the key features of its AI image and video generator.

  • What should I include in my prompt for better results?

    For better results, you need to add clear and descriptive language in your prompt. Mention specific details you want in the image, such as objects, colors, and styles.

  • How do I start generating AI images on PicLumen?

    To start generating images, log in to your PicLumen account, go to the AI image, and enter your text prompt. Adjust the settings as needed and click “Generate.” Then you’ll get the AI images you want.

  • What are the main features of PicLumen?

    PicLumen offers a wide range of features designed to unlock creativity for users of all levels:

    AI Image Generation: Create stunning visuals from text prompts or photo inputs with our advanced text-to-image and image-to-image algorithms.

    AI Video Generation: Generate videos from text, images, or videos with powerful AI models, perfect for storytelling, marketing, or social media content.

    Video Effects & Templates: Instantly generate videos with one-click video templates, complete with built-in effects, transitions, and cinematic enhancements.

    AI Tools: PicLumen provides a variety of tools, such as background remover, AI Image Colorizer, and more, with new tools continuously added to expand creative possibilities.

    High-Resolution Outputs: Generate images that are ready for professional use, ensuring clarity and detail.

    AI Models for Specific Needs: Includes PicLumen Art for precision in details and PicLumen Anime for Japanese anime-style images, etc., catering to varied creative projects.

    Mobile Access: Create on the go with our iOS and Android apps or use the mobile-friendly website.

    Integrated Community Features: Browse user-generated galleries, share creations, and gain inspiration within our growing creative community.

    Seamless Sharing Options: Save, share, or export images and prompts effortlessly for personal or professional use.

  • Can I customize the images generated by PicLumen AI image generator?

    Yes, users can customize images through the following effective methods:

    Refine Prompts: Provide detailed and specific descriptions to guide the AI. For example, instead of “a beach,” use “a sunny beach with clear blue water, white sand, and a palm tree.” Add details in your prompts, such as background features, lighting, facial expressions, or poses.

    Adjust Settings: Modify parameters such as resolution, model, and image ratio to better suit your needs.

  • Is there a gallery of generated AI images I can browse?

    Yes! PicLumen’s Community page has a featured gallery of AI-generated images shared by users. Here, you can browse, explore, and get inspired by creations from the community, and you can also view your own generated content in Assets.

  • What kind of AI images can I generate with PicLumen?

    You can create various styles of AI images, including realistic portraits, abstract designs, cartoons, anime, line art, and fantasy art, etc.